At riflesForSale.com, we are committed to providing our customers with high-quality firearms and excellent service. Your satisfaction is our priority, and we strive to ensure a smooth and secure shopping experience. Please read our refund policy carefully to understand the terms and conditions related to returns and refunds.
1. Eligibility for Refunds
- Defective or Damaged Items:
If you receive a rifle that is defective, damaged during shipping, or not as described, you are eligible for a full refund or replacement. - Incorrect Item Shipped:
If we mistakenly send you the wrong firearm or accessory, please contact us within 7 days of receipt for a resolution. - Change of Mind:
Due to legal restrictions and safety considerations, we do not accept returns or refunds based on a change of mind, wrong choice, or buyer’s remorse.
2. Return Process
- Notification:
Please contact our customer service team at [Customer Service Email or Phone] within 7 days of receiving your order to initiate a return or refund request. - Return Authorization:
Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return the item. - Return Shipping:
Items must be returned in their original packaging, unused, and in the same condition as received. Customers are responsible for return shipping costs unless the item is defective or incorrect. - Inspection & Refund:
Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.
3. Refunds
- Method of Refund:
Refunds will be issued to the original payment method used during purchase. - Processing Time:
Once approved, please allow 3-5 business days for the refund to appear on your account.
4. Exclusions & Non-Returnable Items
- Firearms that have been used or altered cannot be returned.
- Ammunition, magazines, and accessories are non-returnable unless defective.
- Custom or special-order firearms are not eligible for refunds.
5. Legal & Safety Considerations
- All firearms must be shipped to a licensed firearms dealer (FFL).
- Firearms returned must comply with all federal, state, and local laws.
- For safety reasons, all firearms must be inspected and transferred through licensed dealers.
6. Contact Us
If you have any questions about our refund policy or need to initiate a return, please contact us at:
Email: support@riflesforsale.com
Phone:
Thank you for shopping with riflesForSale.com. We appreciate your trust and look forward to serving you!